Before you begin
- Access to the email address used for EmberBid
The page opens with these steps in a right-side training drawer, so you can work and follow along.
Follow these steps
- 1
Confirm that the email address on the sign-in or registration form is spelled exactly as intended.
- 2
If the verification message has not arrived, check spam and filtering rules for the EmberBid sender.
- 3
If EmberBid says the verification link is invalid or expired, return to registration and create the pending account again to receive a new link.
- 4
If sign-in fails, re-enter the verified email and password rather than using an invitation recipient’s different account.
- 5
If the application repeatedly returns to login after successful credentials, contact platform support with the exact error wording.
Expected result
Identify whether registration, verification, credentials, or account selection is blocking access.
Important to know
- EmberBid currently has no visible self-service password-reset or email-change workflow.
- Do not forward verification or invitation links; they grant access to a specific identity flow.
- After email verification, mandatory MFA setup is expected rather than an error.